Privacy policy
How we collect, use, and protect your information.
This Privacy Policy is issued by Linqu Jinkaili Textile Co., Ltd. ("We", "Us", "Our"). It explains how We collect, use, share, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website and services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use our website or services.
Information We Collect
We collect information to provide our services, process orders, improve your experience, and meet legal obligations. It generally falls into two categories.
Personal Information
- Contact Information — name, email, phone, mailing address for order processing and communication
- Payment Information — transaction details processed securely by third-party payment providers. We do not store complete payment card numbers
- Order Information — product details, order history, shipping information, and communication records related to your purchases
- Communication Records — messages, inquiries, and feedback you send us
- Marketing Preferences — your choices about newsletters and promotional messages
Technical & Usage Data
- Device & Browser Data — IP address, device type, browser, and operating system
- Usage Analytics — pages visited, time on page, click patterns, and referring URLs
- Geographic Data — general location derived from IP address
- Cookies & Similar Technologies — used to remember preferences and analyze traffic
- Website Usage Data — pages viewed, browsing behavior, and technical information used to improve website performance and user experience
How We Use Your Information
We use your information only for legitimate business purposes connected to serving you and operating our store.
- Order Processing & FulfillmentVerifying identity, processing payments through processors like PayPal, preparing shipments, and sending order updates.
- Customer Service & SupportResponding to inquiries, handling returns and refunds, and keeping a record of interactions to improve support.
- Account ManagementManaging customer orders, responding to inquiries, and providing requested services.
- Communication & MarketingSending transactional emails always, and marketing messages only with your consent — you can opt out at any time.
- Website Improvement & AnalyticsAnalyzing traffic patterns and usage to improve our website and develop new features.
- Security & Fraud PreventionMonitoring for suspicious activity and protecting against unauthorized access.
- Legal ComplianceResponding to legal requests and protecting our rights and the rights of others.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties for their own marketing. We share information only with trusted service providers, under confidentiality obligations, as necessary to run our business.
Payment Providers
Third-party payment providers process payments securely according to their own privacy policies and security standards. We do not store complete payment card information.
Shipping Providers
Postal services and couriers use your address to deliver orders and provide tracking.
Communication Services
Email service providers used to send order confirmations, customer support messages, and marketing communications when you choose to receive them.
Analytics Platforms
Services that help us understand website usage and identify improvements.
Infrastructure Providers
Hosting and data-storage partners that maintain high security standards.
Data Security & Protection
Security is a top priority, and we continuously work to improve our practices as threats evolve.
Technical Safeguards
SSL encryption in transit. We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Organizational Controls
Access limited to employees and providers who need it, with logging and monitoring of access attempts.
Shared Responsibility
No method of transmission is 100% secure — we encourage strong passwords and account vigilance on your end too.
Your Privacy Rights
- AccessRequest details of what information we hold about you and how it's used.
- CorrectionAsk us to fix inaccurate or outdated information.
- DeletionRequest removal of your information, subject to legal or business retention requirements.
- PortabilityReceive your information in a portable, machine-readable format.
- Opt-OutUnsubscribe from marketing at any time without affecting transactional messages like order confirmations.
Additional Provisions
Children's Privacy
Our website is not intended for children under 13 years old in the United States, or the minimum age required by applicable local laws. We do not knowingly collect information from children; contact us if you believe a child has provided us information, and we will delete it.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices — please review their policies separately.
International Data Transfers
Your information may be processed in countries other than your own. We use appropriate safeguards regardless of where data is processed.
Policy Updates
We may update this policy periodically. Material changes will be notified by email or a notice on our website; continued use after changes means you accept them.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out — include your name, email address, and a description of your question so we can respond accurately.
Privacy Contacts
- General Support: support@jkltextiles.com