Frequently Asked Questions (FAQ)

Q1: Are you a manufacturer?

A: Yes, we are a professional manufacturer specializing in towels, hand towels, aprons, work aprons, and kitchen gloves. We focus on providing reliable products with consistent quality.

Q2: How do you ensure product quality?

A: We have a quality control process throughout production. Products are carefully inspected during manufacturing and checked again before packing and shipment.

Q3: Can I get a sample before placing an order?

A: Yes, samples are available for product evaluation. Customers need to cover the sample cost and shipping fee.

Q4: Can I request product customization?

A: Yes, we can provide customization options for selected products, such as colors, sizes, designs, and packaging. Please contact us for available customization options.

Q5: How long does delivery take?

A: Delivery time depends on product availability, order quantity, and shipping method. Small orders are usually shipped within 7–15 days, while larger orders may require additional processing time.

Q6: What shipping methods do you support?

A: We support various shipping methods, including DHL, UPS, FedEx, express delivery, air freight, and sea freight. The shipping method can be selected according to your delivery needs.

Q7: What materials are your products made of?

A: Our products are available in different materials, such as cotton, polyester, microfiber, and other fabric options. Material details vary depending on the product type.

Q8: How can I choose the right product?

A: You can select products based on usage requirements, material preferences, size, design, and application. If you need assistance, our team can provide product recommendations.