We ship to customers in supported countries and regions worldwide. Available shipping destinations and costs are displayed during checkout. A few exceptions apply:

Remote areas requiring specialized logistics — islands, rural communities, or areas with limited carrier access — may incur additional fees, always shown clearly at checkout before you complete your order.

All orders are processed at our fulfillment center during regular business hours, excluding weekends and public holidays.

Tracking numbers are generated automatically and emailed within 24 hours of shipment confirmation. You can track your order two ways:

• You can track your order using the tracking link provided in your shipping confirmation email.

Customers may be responsible for applicable customs duties, taxes, or import fees depending on their country or region.Any applicable charges are determined by local customs authorities.

Please contact us as soon as possible if your order has not arrived or arrives damaged. To help us resolve things quickly, please include:

• Your complete order number and tracking ID.
• Clear photos of any damaged items and the external packaging.

We will review the situation and provide an appropriate solution, including replacement or refund when applicable.